Cancellation Policy for Graze Boxes
A cancellation notice must be sent via email to firstname.lastname@example.org.
Orders can be cancelled prior to 72 hours of the scheduled delivery date however orders that are already prepared cannot be cancelled or refunded.
All cancellations incur a $15.00 administrative fee. Money will be refunded less this fee.
If your cancellation request is received with less than 72 hours notice a 100% cancellation fee will apply.
To confirm your graze table booking, a deposit will be required. The deposit amount will be dependent on lead time for your function booking and will be discussed with you at the time of your enquiry.
Cancellation Policy for Graze Tables
All cancellations must be received via email to email@example.com.
- 0 – 14 days prior: 100% cancellation fee applies
- 15 – 30 days prior: 50% cancellation fee applies
- More than 30 days prior: Loss of deposit
Change of graze table function date:
- 0 – 14 days prior: 50% cancellation fee applies
- 15 – 30 days prior: 25% cancellation fee applies
- More than 30 days prior: No fee applies, provided we are available on your new date.
If we are not available on your new date, the cancellation terms and conditions will apply.
We do not offer cash refunds under any circumstances.
For any product that has a major fault due to no fault of the customer, a full refund will be provided. We do not offer refunds for change of mind.